Online Ordering and Shipping Information
Stampscapes now offers secure online ordering for retail domestic orders however we encourage the support of storefront retailers. Stamp stores are the frontlines of exposure to new products and ideas that we all enjoy. For a current listing of stores that carry the Stampscapes line, follow our link to the
Retail Store List.
-Is online ordering secure / can I order another way?
-Do I need a PayPal account to order online?
-How does online ordering work?
-What payment methods does PayPal accept?
-Where do you ship to?
-How are international orders handled?
-How do you ship domestic orders?
-What is your turn around time?
-Do you sell unmounteds?
-Do you sell Cling Foam mounted stamps?
-Do you sell gift certificates?
-What if there is a problem with an order?
-Returns
-What are the individual stamp prices?
-What are the domestic shipping rates?

Is online ordering secure / can I order another way?

Stampscapes is using PayPal for our online shopping cart and order processing. PayPal has set the standard for secure transactions and ease of use for small vendors so we've decided on them for our secure transactions. You can chose from several different payment methods including transfers and all credit cards. If you do not feel secure about placing online orders you can print out our traditional mail order form. You can phone in an order at 714 904 9393 as well in which we can invoice you via Paypal or you can mail in a check. Or, best yet, you can contact your local stamp store if they carry the Stampscapes line to see if you can place a special order through them.

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Do I need a PayPal account to order online?

A PayPal account is NOT needed to use this online service. There are two options on the PayPal site --one for those with PayPal accounts and another for those who do not wish to open an account. Opening a PayPal account is fast, easy, and free if you choose to do so. See the PayPal site for more information.

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How does online ordering work?

On each stamp and accessory page there is an "add to cart" button. Just click on that button and that product will be added to your shopping cart. You will be taken to PayPal's site showing selection and price. You can add to the quantities or delete selections from this shopping cart. From there you can return to the Stampscapes site and continue shopping or you can follow the instructions on the PayPal site to "check out". When you decide to check out, follow the simple instructions on screen for your address and payment method. At the conclusion of this process you will be returned to the Stampscapes website with confirmation of your purchase. Stampscapes never sees or receives any of your financial information such as a credit card number. All payment processing is done on the secure PayPal site.

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What payment methods does PayPal accept?

If you order online through the PayPal system you can use just about any payment method you want. PayPal accepts:

If you order directly from Stampscapes via phone or mail we can invoice you via Paypal or if you mail in payment we accept money orders, cashier's checks, and checks.

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Where do you ship to?

Stampscapes ships all over the world. Remember, also, to check our retail store list to see if you have a local retailer that carries Stampscapes. Stamp stores are worth their weight in gold for the stamping community. Support them when you can.

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How are international orders handled?

International and overseas shipments are more costly to ship than contiguous domestic shipments. We have so many different sizes of stamps and accessories so it is difficult to figure out a perfect formula for shipping costs. In most cases, Flat Rate Priority Mail Envelopes or boxes will be used but a customer can choose to opt for First Class mail to save on postage costs. The Stampscapes online shopping cart calculates automatically for Priority Mail but for First Class mailings the difference in cost between Priority and First Class will be refunded. First Class mail is primarily good for unmounted stamps as they're lighter in weight than wood stamps and are thin. Items such as mounted stamps, cling foam sets, and Stampbord are the types of orders that should be shipped in Priority mail boxes. If you have any questions, just drop us an email.

International orders usually have to go through customs and sometimes incur additional fees for customers.

Canadian Shipping Prices
.01 to $3.49 = $4.24 US
$3.50 to $99.99 = $23.95 US
See above paragraph for a First Class Mailing option for all unmounted stamp purchases to save on postage.

International Shipping Prices
.01 and over = $29.95 US
See above paragraph for a First Class Mailing option for all unmounted stamp purchases to save on postage.

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How do you ship domestic orders?

We ship either by UPS Ground or United States Postal Service (Priority Mail or First Class). If you submit a P.O. Box address only we'll know to ship out to you via USPS but if you have a street address that the U.S. Postal Service does not deliver to, please notify us by email or in the optional "notes" section in the check out process so that we know to ship via UPS. For Alaska and Hawaii we ship US Postal Service.

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What is your turn around time?

We usually process orders within 1-3 business days. International orders can, at times, be stuck in customs a little longer than in years past. Two weeks in customs doesn't seem to be unusual for Canada or Australia but it isn't the norm. Then, on the rare occasion an international parcel can be stuck in customs for a month. We've seen this about 1-2% of the time.

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Do you sell unmounted (rubber only)?

Yes, we have stamps available in whole unmounted sheet sets and most stamps a la carte. In the design modules and pull down menus you'll find what options are available for each stamp. Earlier stamps are available in both wood and bare rubber unmounted but the later stamps are in unmounted only except the cling foam sets.

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Do you sell Cling Foam mounted stamps?

We offer our Nature Sheets/sets and the Scenic Sentiment sets in pre-trimmed cling foam mounted options. We don't offer a la carte stamps in this incarnation at this time.

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Do you sell gift certificates?

Yes, but they're not sold off the website. Contact Stampscapes via this email link or phone and let us know your gift certificate recipient and how much you want your certificate to be for. Do not include payment information as we'll send a secured link from Paypal that you can follow to remit online. Gift certificate email link. If this email link doesn't work for you, simply send an email to stampscapes@gmail.com

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What if there is a problem with an order?

Stampscapes takes pride in our customer service. Should there ever be a problem with an order placed or stamp, contact Stampscapes via phone or email.

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Returns

If there's a need to return something, contact us via email. If something is defective or, by mistake, an error has been made and you have made a duplicate purchase of a Stampscapes stamp you already have, you can email us to notify us of this and arrangements can be made to return the unused stamp. In the case that a customer has changed their mind on an order that has already been shipped and a return is requested, a 10% restocking fee might apply. In most cases this won't happen but in the case of repeated orders and returns by the same individual, the restocking fee will most likely occur due to the time expenditure and processing costs associated with those orders.

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What are the individual stamp prices? (for sheet and set prices, see the "Stamps" section of the website.

MOUNTED Stamp Sizes and Prices
Stamp Letter Stamp Size Stamp Price
A 3/4" X 1" $3.99
B 1" X 1 1/2" $4.99
C 1" X 2 1/4" $5.99
D 1 1/2" X 2 1/4" $6.99
E 2" X 3" $8.99
F 2" X 4 1/2" $9.99
G 3" X 4 1/2" $12.49
H 3 1/4" X 10 3/4" $24.99

UN-Mounted Stamp Sizes and Prices
Stamp Letter Stamp Size Stamp Price
A 3/4" X 1" $1.99
B 1" X 1 1/2" $2.49
C 1" X 2 1/4" $2.99
D 1 1/2" X 2 1/4" $3.49
E 2" X 3" $4.49
F 2" X 4 1/2" $4.99
G 3" X 4 1/2" $6.25
H 3 1/4" X 10 3/4" $12.49
I 3 1/2" X 5" or approximate equivalent area $6.99


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What are the domestic shipping rates? Most parcels are mailed via Priority Mail

Domestic Shipping Prices
.01 to $3.49 = $1.95
$3.50 to $99.99 = $7.75
Over $100.00 = contiguous domestic shipping is free


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