Online Ordering and Shipping Information
Stampscapes now offers secure online ordering for retail domestic orders however we encourage the support of storefront retailers. Stamp stores are the frontlines of exposure to new products and ideas that we all enjoy. For a current listing of stores that carry the Stampscapes line, follow our link to the
Retail Store List.
-Is online ordering secure / can I order another way?
-Do I need a PayPal account to order online?
-How does online ordering work?
-What payment methods does PayPal accept?
-Where do you ship to?
-How are international orders handled?
-How do you ship domestic orders?
-What is your turn around time?
-Do you sell unmounteds?
-Do you sell Cling Foam mounted stamps?
-How do online gift certificates work?
-What if there is a problem with an order?
-Returns
-What are the individual stamp prices?
-What are the domestic shipping rates?

Is online ordering secure / can I order another way?

Stampscapes is using PayPal for our online shopping cart and order processing. PayPal has set the standard for secure transactions and ease of use for small vendors so we've decided on them for our secure transactions. You can chose from several different payment methods including transfers and all credit cards. If you do not feel secure about placing online orders you can print out our traditional mail/fax order form. You can phone in an order at 562 695 5065 but it is preferred if you email your order and include a phone number that we can reach you at to call for a credit card number (we accept, Visa, M/C, and Discover). Or, best yet, call your local stamp store if they carry the Stampscapes line to see if you can place a special order through them.

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Do I need a PayPal account to order online?

A PayPal account is not needed to use this online service. There are two options on the PayPal site --one for those with PayPal accounts and another for those who do not wish to open an account. Opening a PayPal account is fast, easy, and free if you choose to do so. See the PayPal site for more information.

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How does online ordering work?

On each stamp and accessory page there is an "add to cart" button. Just click on that button and that product will be added to your shopping cart. You will be taken to PayPal's site showing selection and price. You can add to the quantities or delete selections from this shopping cart. From there you can return to the Stampscapes site and continue shopping or you can follow the instructions on the PayPal site to "check out". When you decide to check out, follow the simple instructions on screen for your address and payment method. At the conclusion of this process you will be returned to the Stampscapes website with confirmation of your purchase. Stampscapes never sees or receives any of your financial information such as a credit card number. All payment processing is done on the secure PayPal site.

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What payment methods does PayPal accept?

If you order online through the PayPal system you can use just about any payment method you want. PayPal accepts:

If you order directly from Stampscapes via phone, fax, or mail, we accept Visa, Mastercard, Discover, money order, cashier's check, and checks.

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Where do you ship to?

Stampscapes ships all over the world. Remember, also, to check our retail store list to see if you have a local retailer that carries Stampscapes. Stamp stores are worth their weight in gold for the stamping community. Support them when you can.

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How are international orders handled?

International and overseas shipments are more costly to ship than contiguous domestic shipments. We have so many different sizes of stamps and accessories so it is difficult to figure out a perfect formula for shipping costs. In most cases, Flat Rate Priority Mail Envelopes or boxes will be used when possible due to their very reasonable rates for the service. International overseas orders that include accessories such as ink pads, reinkers, or Stampbord are the types of orders that might have to be shipped in boxes and, at times, can incur an additional shipping fee for these items due to the high additional postage cost for us. If you have local carriers for these products, we would suggest making an inquiry with them for prices. If this is the case, we will make in inquiry with our customer to see if they would like those items and what the additional shipping fee would be before invoicing. If you have any questions, just drop us an email.

International orders usually have to go through customs and incur additional fees for customers. Parcels are designated as the actual value of the contents and as "merchandise" if purchased from Stampscapes. Some have asked if we can designate an order under the "gift" status but we fill out our paperwork as accurately as possible. To avoid handling taxes and duties one can order these great international distributors at: Australia, Netherlands, Taiwan , United Kingdom.

Canadian Shipping Prices
.01 to $3.49 = $4.24 US
$3.50 to $99.99 = $23.95 US

International Shipping Prices
.01 and over = $29.95 US

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How do you ship domestic orders?

We ship either by UPS Ground or United States Postal Service (Priority Mail or First Class). If you submit a P.O. Box address only we'll know to ship out to you via USPS but if you have a street address that the U.S. Postal Service does not deliver to, please notify us by email or in the optional "notes" section in the check out process so that we know to ship via UPS. For Alaska and Hawaii we ship US Postal Service.

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What is your turn around time?

We usually process orders within 1-4 days. International orders can, at times, be stuck in customs a little longer than in years past. Two weeks in customs doesn't seem to be unusual for Canada or Australia but it isn't the norm. Then, on the rare occasion an international parcel can be stuck in customs for a month. We've seen this about 1-2% of the time.

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Do you sell unmounted (rubber only)?

We have stamps available in whole unmounted sheet sets and most stamps a la carte. In the design modules you'll find options to purchase the full wood mounted versions. The rubber-only prices, and purchase options, for those stamps are usually at the bottom of the stamp modules. See the STAMPS section for details.

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Do you sell Cling Foam mounted stamps?

We offer our Nature Sheets/sets and the Scenic Sentiment sets in pre-trimmed cling foam mounted options. We don't offer a la carte stamps in this incarnation at this time.

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How do online gift certificates work?

From the PayPal website gift certificate terms and conditions: The purchaser must define the recipient at the time of purchase for Gift Certificates delivered by email. Once purchased, Gift Certificates delivered by email may not be transferred to a different recipient. A recipient must have a PayPal account and pay using PayPal in order to redeem a Gift Certificate.

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What if there is a problem with an order?

Stampscapes takes pride in our customer service. Should there ever be a problem with an order placed or stamp, contact Stampscapes via phone or email.

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Returns

If there's a need to return something, contact us via email. If something is defective or, by mistake, an error has been made and you have made a duplicate purchase of a Stampscapes stamp you already have, you can email us to notify us of this and arrangements can be made to return the unused stamp. In the case that a customer has changed their mind on an order that has already been shipped and a return is requested, a 10% restocking fee might apply. In most cases this won't happen but in the case of repeated orders and returns by the same individual, the restocking fee will most likely occur due to the time expenditure and processing costs associated with those orders.

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What are the individual stamp prices? (for sheet and set prices, see the "Stamps" section of the website.

MOUNTED Stamp Sizes and Prices
Stamp Letter Stamp Size Stamp Price
A 3/4" X 1" $3.99
B 1" X 1 1/2" $4.99
C 1" X 2 1/4" $5.99
D 1 1/2" X 2 1/4" $6.99
E 2" X 3" $8.99
F 2" X 4 1/2" $9.99
G 3" X 4 1/2" $12.49
H 3 1/4" X 10 3/4" $24.99

UN-Mounted Stamp Sizes and Prices
Stamp Letter Stamp Size Stamp Price
A 3/4" X 1" $1.99
B 1" X 1 1/2" $2.49
C 1" X 2 1/4" $2.99
D 1 1/2" X 2 1/4" $3.49
E 2" X 3" $4.49
F 2" X 4 1/2" $4.99
G 3" X 4 1/2" $6.25
H 3 1/4" X 10 3/4" $12.49
I 3 1/2" X 5" or approximate equivalent area $6.99


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What are the domestic shipping rates?

Domestic Shipping Prices
.01 to $3.49 = $1.95
$3.50 to $99.99 = $6.80
Over $100.00 = contiguous domestic shipping is free


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