Online Ordering and Shipping Information
Stampscapes now offers secure online ordering for retail domestic orders however we encourage the support of storefront retailers. Stamp stores are the frontlines of
exposure to new products and ideas that we all enjoy. For a current listing of stores that carry the Stampscapes line, follow our link to the
Retail Store List.
-Is online ordering secure / can I order another way?
-Do I need a PayPal account to order online?
-How does online ordering work?
-What payment methods does PayPal accept?
-Where do you ship to?
-How are international orders handled?
-How do you ship domestic orders?
-What is your turn around time?
-Do you sell unmounteds?
-Do you sell Cling Foam mounted stamps?
-Do you sell gift certificates?
-What if there is a problem with an order?
-Returns
-What are the individual stamp prices?
-What are the domestic shipping rates?
Is online ordering secure / can I order another way?
Stampscapes is using PayPal for our online shopping cart and order processing. PayPal has set the standard for secure transactions and ease of use for small
vendors so we've decided on them for our secure transactions. You can chose from several different payment methods including transfers and all credit cards.
If you do not feel secure about placing online orders you can print out our traditional mail order form.
You can phone in an order at 714 904 9393 as well in which we can invoice you via Paypal or you can mail in a check.
Or, best yet, you can contact your local stamp store if they carry the Stampscapes line to see if you can place a special order through them.
Return to the top of the list
Do I need a PayPal account to order online?
A PayPal account is NOT needed to use this online service. There are two options on the PayPal site --one for those with PayPal accounts and another for those who
do not wish to open an account. Opening a PayPal account is fast, easy, and free if you choose to do so. See the PayPal site for
more information.
Return to the top of the list
How does online ordering work?
On each stamp and accessory page there is an "add to cart" button. Just click on that button and that product will be added to your shopping cart. You will be
taken to PayPal's site showing selection and price. You can add to the quantities or delete selections from this shopping cart.
From there you can return to the Stampscapes site and continue shopping or you can follow the instructions on the PayPal site to "check out". When you decide to
check out, follow the simple instructions on screen for your address and payment method. At the conclusion of this process you will be returned to the Stampscapes
website with confirmation of your purchase. Stampscapes never sees or receives any of your financial information such as a credit card number. All payment
processing is done on the secure PayPal site.
Return to the top of the list
What payment methods does PayPal accept?
If you order online through the PayPal system you can use just about any payment method you want. PayPal accepts:
If you order directly from Stampscapes via phone or mail we can invoice you via Paypal or if you mail in payment we accept money orders, cashier's checks, and checks.
Return to the top of the list
Where do you ship to?
Stampscapes ships all over the world. Remember, also, to check our retail store list to see if you have a local retailer that carries Stampscapes. Stamp stores are worth their weight in
gold for the stamping community. Support them when you can.
Return to the top of the list
How are international orders handled?
International and overseas shipments are more costly to ship than contiguous domestic shipments. We have so many different sizes of stamps and accessories so it
is difficult to figure out a perfect formula for shipping costs. The new cheaper option for international is called Simple Export where a parcel starts off via
US Postal Ground Select to an export hub and, from there, mails to the destination country. From there, the parcel will be routed via the most economic means which
could be shipping companies or the Postal Service fo that country. The Stampscapes online shopping cart calculates automatically for stamped envelopes with no tracking
up to a certain price point or Simple Export. Should one prefer a faster option of shipment, US Postal Priority Mail can be used for an additional fee (amount depends on the
destination country). If you have any questions, just drop us an email.
International orders usually have to go through customs and sometimes incur additional fees for customers.
| Canadian Shipping Prices |
| .01 to $3.49 = $4.24 US |
| $3.50 to $60 = $12.99 US |
| $60.01 and up = $16.99 |
| International Shipping Prices |
| .01 to $60 = $12.99 US |
| $60.01 and up = $16.99 |
Return to the top of the list
How do you ship domestic orders?
We ship most orders via US Postal Service (Ground Select or Priority) or UPS. If you submit a P.O. Box address only we'll know to ship out to you via USPS but if you have a street
address that the U.S. Postal Service does not deliver to, please notify us by email or in the optional "notes" section in the check out process so that we know to ship via UPS. For Alaska and Hawaii we ship US Postal Service.
Return to the top of the list
What is your turn around time?
We usually process orders within 1-3 business days.
International orders can, at times, be stuck in customs a little longer than in years past. Two weeks in customs doesn't seem to be unusual for Canada or Australia
but it isn't the norm. Then, on the rare occasion an international parcel can be stuck in customs for a month. We've seen this about 1-2% of the time.
Return to the top of the list
Do you sell unmounted (rubber only)?
Yes, we have stamps available in whole unmounted sheet sets and most stamps a la carte. In the design modules and pull down menus you'll find what options are available for
each stamp. Earlier stamps are available in both wood and bare rubber unmounted but the later stamps are in unmounted only except the cling foam sets.
Return to the top of the list
Do you sell Cling Foam mounted stamps?
We offer our Nature Sheets/sets and the Scenic Sentiment sets in pre-trimmed cling foam mounted options. We don't offer a la carte stamps in this incarnation at this time.
Return to the top of the list
Do you sell gift certificates?
Yes, but they're not sold off the website. Contact Stampscapes via this email link or phone and let us know your gift certificate recipient and how much you want
your certificate to be for. Do not include payment information as we'll send a secured link from Paypal that you can follow to remit online.
Gift certificate email link. If this email link doesn't work for you, simply
send an email to stampscapes@gmail.com
Return to the top of the list
What if there is a problem with an order?
Stampscapes takes pride in our customer service. Should there ever be a problem with an order placed or stamp, contact Stampscapes via phone or
email.
Return to the top of the list
Returns
If there's a need to return something, contact us via email. If something is defective or, by mistake,
an error has been made and you have made a duplicate purchase of a Stampscapes stamp you already have, you can email us to notify us of this and arrangements can be made to
return the unused stamp. In the case that a customer has changed their mind on an order that has already been shipped and a return is requested, a 10% restocking fee might
apply. In most cases this won't happen but in the case of repeated orders and returns by the same individual, the restocking fee will most likely occur due to the time expenditure
and processing costs associated with those orders.
Return to the top of the list
What are the individual stamp prices? (for sheet and set prices, see the "Stamps" section of the website.
| MOUNTED Stamp Sizes and Prices |
| Stamp Letter |
Stamp Size |
Stamp Price |
| A |
3/4" X 1" |
$3.99 |
| B |
1" X 1 1/2" |
$4.99 |
| C |
1" X 2 1/4" |
$5.99 |
| D |
1 1/2" X 2 1/4" |
$6.99 |
| E |
2" X 3" |
$8.99 |
| F |
2" X 4 1/2" |
$9.99 |
| G |
3" X 4 1/2" |
$12.49 |
| H |
3 1/4" X 10 3/4" |
$24.99 |
| UN-Mounted Stamp Sizes and Prices |
| Stamp Letter |
Stamp Size |
Stamp Price |
| A |
3/4" X 1" |
$1.99 |
| B |
1" X 1 1/2" |
$2.49 |
| C |
1" X 2 1/4" |
$2.99 |
| D |
1 1/2" X 2 1/4" |
$3.49 |
| E |
2" X 3" |
$4.49 |
| F |
2" X 4 1/2" |
$4.99 |
| G |
3" X 4 1/2" |
$6.25 |
| H |
3 1/4" X 10 3/4" |
$12.49 |
| I |
3 1/2" X 5" or approximate equivalent area |
$6.99 |
Return to the top of the list
What are the domestic shipping rates? Most parcels are mailed via USPS Ground Select
| Domestic Shipping Prices |
| .01 to $20 = $1.95 |
| $20.01 to $37 = $2.25 |
| $37.01 to $99.99 = $6.95 |
| Over $100.00 = free |
Return to the top of the list